Senior Product Owner

Product · New Zealand, Remote
Department Product
Employment Type Full-time
Minimum Experience Experienced

Who we are and what we do

Author-it Software Co. (ASC) is a world leading provider of on-premise and cloud-based products for authoring technical publications, e-learning and pharmaceutical information.


What does that mean for our customers? Our two software platforms, Docuvera and Author-it, enable the transformation of how our customers create and manage their content, leveraging a component first approach where content is broken down, easily assembled into documents, and reused across their organisation.


Our two products serve different industries; Author-it provides Technical Documentation, Learning & Development and Compliance solutions for HighTech, Manufacturing, Energy and more at enterprise scale across the globe, while Docuvera’s focus is solving the problem of inefficiency in managing information across the drug development cycle for Biopharma.


Our global ASC team are a diverse, committed group of experts who are progressive in their approach and know what makes a great product. Our Technology, Product, Marketing, Sales and Corporate Services teams are based throughout New Zealand, Netherlands, and the United States.


How we do things here

The way we do things here sets the tone for life at ASC. It’s about delighting our customers, trusting each other, being respectful, being decisive and straight talking and being solutions focused. 


We’re an ambitious product-led company and we trust that our people will do their best to deliver on their commitments to our customers, so we let them get on with it.  We seek people who can show us that they’re passionate about their field of work, show initiative, and are constantly learning so adapt to try new things or take on a different perspective.  We expect our people will be great communicators, have strong EQ, be honest, have integrity and be resilient.


We enjoy our rapidly changing environment, which requires flexibility and self-discipline, but in turn we get the chance to be part of a fast-paced business working on transformative technology.


The part you’ll play

We’re looking for a smart, detail-oriented Product Owner with a strong background in SaaS Services (preferably Enterprise level products) who will contribute to the company’s software development efforts.


As a Senior Product Owner, you’ll work closely with the rest of the Product Team (Product Managers, Product Owners, UX/UI) and the functional leads in Technology and QA to ensure the efficient and timely development of features for our customers.


What you’ll focus on

  • Work with the Product Managers to collect, assess, and prioritize customer requirements for future versions of the Docuvera service.
  • Collaborate with Product Managers and UX/UI Designers to define the user experience for ASC services.
  • Work with the UX Designer to validate user experience designs through customer interactions.
  • Define the business and functional requirements for enhancements to ASC services (e.g., write the user stories or scenarios). Be able to break ideas down into incremental features to be delivered on an ongoing basis.
  • Create specifications and other planning artifacts for product enhancements and new features.
  • Understand the platform technology stack and be able to discuss with the Tech team the best possible options for technical implementation; work closely with the relevant Architect to devise strategies to support long term feature set
  • Engage with the engineers as SME/customer voice during development, through testing, etc. Answer questions, be interactively involved in acceptance testing of stories, etc.
  • Collaborate with Software Engineers, QA, Operations and Tech Management on tasks related to Technology efforts (release planning, grooming, standup), including both in-house development and outsourced (vendor) projects.
  • Communicate product direction with internal stakeholders to keep the team aligned on both short-term objectives and longer-term vision.



What you’ll bring

You’re here because you have a unique mix of skills to offer, and we can’t wait to see you put them to work.  You will have:

  • 5 - 7 years experience in a product management/owner role (3 years on a SaaS services). Solid experience in requirements documentation (write the user stories or scenarios, acceptance criteria).
  • Experience in Agile software development methodologies.
  • Subject matter expert in search, workflow, collaboration, reporting, data migrations, translation services preferable.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, Human Computer Interaction (HCI), Human Factors Engineering (HFE), or equivalent education and/or experience is desired
  • Strong leadership skills with the ability to use a variety of approaches to create a cohesive product direction for the Technology team.
  • Outstanding communication skills. Good cross-team communication and working with a distributed team
  • Demonstrated ability to meet tight deadlines in an Agile/iterative software development process without losing sight of longer-term goals or the big picture.
  • Start-up experience preferable.


Thank You

Your application was submitted successfully.

  • Location
    New Zealand, Remote
  • Department
  • Employment Type
  • Minimum Experience